We have determined that the root cause resulting in the server bans is not directly related to Battlefield 3, but rather related to select 3rd party services which server owners can use in conjunction with PunkBuster to protect their servers.

If you are able to log in to Battlelog, your account has not been banned by EA or DICE so there is no need to contact Customer Support.

This issue did not affect Xbox 360 or PlayStation 3 players of Battlefield 3.

UPDATE: As seen in the comments, we are receiving reports that this issue is still affecting some players. We are continuing to investigate what may be causing this issue with some servers.

If you are still experiencing problems please try joining other PunkBuster enabled servers - only a subset of servers are affected.

Kommentare (1385)

had it working yesterday evening, now i cxant join at all, nice fix...... sick and tired of owning a overpriced game that i cant play.
I bet Select 3rd party service = Origin It's not PB!
this punkbuster shit should of been fixed in 24 hours and for EA to say it was PB fault is total shit
yeah right
yep i can whine, cry,wirte in here every 30secs if i choice, because i cant play a fucking game like i paid for, so i may as well abuse ea,dice,pb, whoever.
Now they only have to fix the whole of PB so it starts detecting cheaters.
I am having this problem with all PB enabled servers. This after uninstalling PB, reinstalling it and updating the program. Any help would be appreciated as the game is not playable at this time.
what about the 10 mins of play shutters freezes and locks up .. never had this problem tell all this pb stuff
WTB working BF3....so much down time on this game. and no...its not fixed, i'm still getting kicked around like a soccer ball in a Mexican village, worst part is I don't even hack and wouldn't if there was no PB it just ruins the game...QQ
I wasn't having issues until now.l Now I get a message that I'm disconnected because Punkbuster isn't replying within 2 minutes... AWESOME!
I'm Getting this Error Everytime i try to login to one Specific Server,and don't know why other guys i know who had the punkbuster issue said it was fixed for theirs and i tried the same things they did and it works for every other server except this one, does anyone have any clue why? Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Demonbard666' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe GAME MANAGER Error
WTF is going on...no use updating PB...i still got the same issues, they just have changed names
Nothing is resolved! PB kicks me everytime.
same here
I'm still getting the connection PB problem.
PB still errors on every PB server I try. No difference.
fucking no difference . you idiot plz give my money back! assholes........
STILL BEING KICKED
STILL BEING KICKED
STILL BEING KICKED
Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'gzeric430' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'gzeric430' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe STIILL BEING KICKED
for about the last week, when not kicked for PB errors, it would lag something terrible for about the first 5 minutes of play on a server and then run fine, now it lags something fierce the whole round for me. also, the kicks at map change seemed fine during the month of december, now it happens every time theres a map change. get the nice "something went wrong" error... no shit, you really think so?
Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Raiow' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrB.exe driver failure (PnkBstrK.sys) ffab Still????
"Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster permanent ban issued on this Game Server for player 'zz910323' ... GLOBAL PunkBuster GUID BAN I contacted EA, PB, GGC several times but nothing. GGC wrote: clear it with EvenBalance, EA: can't do anything, PB: "you are surely cheater, you need new cd-key" -.- THANK YOU! I'm not cheater, only some stupid kids reported me when I kicked they out of my server. They repeatedly violated the server rules. I thrown out more than $65 unnecessarily.
@zz910323 Really? You were banned because some kids reported you, and EA didn't even check the services/processes running in your pc at the time of the ban? That's kind of scary. I had some noobs reporting me today because, allegedly, i was cheating (when, in reality, i don't even know how to cheat). I just hope i don't get a senseless ban.
I remember this exact kinda thing from bf2, same problem from same companys, except it was xxxxxxxxxxx amount of miniutes, not just zero
Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'H0lzki' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrB.exe driver failure (PnkBstrK.sys) ffab Try to make some progress with this problem, this has been on for many days now...
Good job. I can play again w00t
Still getting DC'd randomly on PB disconnection. It was perfectly fine a week ago
Sigh no bf3 for me I acn't connect even if it has no punkbuster

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