Xbox 360 Stat Problems

k99jung
US Enlisted: 2012-01-08
2013-03-19 05:34
crash7800 said:
We are aware of issue affecting stats for some Xbox 360 player stats. We are working to investigate and resolve this issue.

Thank you for your patience.

Please do no post additional threads regarding this issue.
thefirstoutlaw
US Enlisted: 2013-03-05
2013-03-19 16:29
I tried calling the E.A help line ( wich was no help at all and was told to video it. Well after reading this thread I see they still are giving people the run around. Hell i got 27 kills in a row about a week or so ago. Did it show up on the rambo dog tag assigment nope. but how ever after the second time i deleted the game from my x-box i got the battlelog to work. Now saying this after the 3 hours on hold with the so-called "tech support" i got one of those survey e-mails, filled it out with poor marks and with out saying any swear words had my say. Guess what? No reply came back, not even a thank you e-mail. I say this folks, as much as i want to play the other titles from E.A. I'm really thinking of not ever buying one ever again because of these issues. And the total lack of respect this company has giving honest gamers.
RUSSLERINO
Enlisted: 2011-10-27
2013-03-20 04:10 , edited 2013-03-20 04:15 by RUSSLERINO
I am just here to say it is effecting me as well. Not only is effecting me in game but today it says my K/D and W/L are 1 even though the marker for W/L is past the centre mark and I have almost 10,000 more kills than deaths. This happening to anyone else?
D0gtown73
Enlisted: 2012-09-17
2013-03-22 16:26
Mine come and go. I can join a game all all is well and then they are gone. Pretty annoying
LightningForge
CA Enlisted: 2012-10-11
2013-03-27 19:44
not sure why but my battle log stats are right ,,,seems xbox stats are a day behind or better yet a full colonel behind , amongst other things ,also my hours of service medals dont seem to add up have more then enuff hours but no marines or Ru medal ,,, dont really care that much but , would be nice for the math to be at least close lol
Git summ !!
johnbeyea
US Enlisted: 2013-02-20
2013-03-28 02:08
ok for some reason itsays im all the way back at the beggining and im severley piss i was first leuitenant and now im nothing wtf i guess it has to do with the bf4 for some reason
wooooh ameruica wooooh thats a grat thing spectaculate
INNSOMKNEEACK
US Enlisted: 2011-10-26
2013-04-02 21:25
I'm glad I'm not the only one having these issues...sorry guys. I hope they fix it soon though:)
sixxkilur
Enlisted: 2012-04-11
2013-04-15 23:15
I know others also suffer from the issue I am having I am posting my part to show the details that I have went through and possible cause of the issues.
Details
Xbox 360
Premium
All DLC
Issue 1: After the completion of D/L all DLC on Sunday 2 weeks ago after a few matches I noticed that on the Xbox under My Soldier/Stats the rank and unlock progression to next rank item was 1 rank behind. On Battle log the stats are correct. During a match I ranked up to lv 32 and unlocked the PDW-R; at the end of the match during the battle summery it shows this unlocked and it is also unlocked under Customize. Under My Soldier/Stats it shows next unlock as the PDW-R and my rank at 31. The Battle feed also show the correct unlocks progression in game etc.
Issue 2: On the Xbox only under Assignments a lot of the images do not load any more weather the assignments are completed or still in progress.
My first reach for help was sending a Tweet to a Battlefield ‏@Battlefield; their response Follow the link provided and speaks with a Game Advisor for assistance. http://ow.ly/jUPEP. [ow.ly]
Speaking with the Game Advisor through chat I was asked to clear console cache and reboot system. This did nothing so my issue was escalated and I was advised to call a specialist; his response. “We have a specialized team that handles these issues. This team is available Monday through Friday between the hours of 10AM-10PM EST. Please call us at 1-866-543-5435, select option one, and enter your case number (CASE#08533407). When the advisor answers the phone, let them know you are calling about an escalated case and the advisor will get you to the proper team. For your convenience, you may choose to ring us using a VOIP service such as Skype or Googletalk.”
Waiting a day for business hours I call the next day and work through these steps. Go to dashboard and delete my profile only not items tied to it; restart console and then recover profile from MS. Check Stats in game no luck. Tech has me go back to dashboard and D/C from internet on Xbox and change my date to Nov 15, 2005 and reboot console. Turn console on and reestablish internet connection to force Xbox to re sync date and time. In the game the stats and assignments are the same. The tech had me go through an entire match while on the phone with him and see if the stats would sync. Based on the research on my account he did the EA servers are holding my correct stats so it was an issue with MS sync issue to the Xbox. I was then advised to delete all BF3 content and download 1 by one; then the call came to a close with my case number in case I need to call back.

After playing for days later I noticed my rank was getting even further behind on stats; now 2 levels behind. So I began the lengthy process mentioned above.
I removed all BF3 Content then tested game full match etc. The assignments options did not exist but that’s a DLC /Update issue. Then I downloaded HD content, Updates, DLC one by one testing game after each completed download. The stats thus far are still 2 ranks behind. Once the Assignments were an option again I checked those and all the images showed up as they are supposed to until I D/L and installed Multiplayer Update 6. After installing Multiplayer Update 6 my assignment images were as before and the same ones were not loading. So to summarize the last resort EA tech measures of removing all content and re D/L and installing did not fix the issue of the stats and re broke the Assignment images with Multiplayer Update 6.
RafaNoCeilings
BR Enlisted: 2011-12-29
2013-04-18 15:26 , edited 2013-04-18 15:27 by RafaNoCeilings
NAME OF THE SERVERS DOES NOT APPEAR.


I have a problem with the servers for over four months. I Need this problem is solved as soon as possible.

The names of the servers does not appear to me.


I hope to answers !!!
DOLLARDOLLARBIL
US Enlisted: 2011-10-30
2013-04-23 22:25 , edited 2013-04-23 22:49 by DOLLARDOLLARBIL
I am having the same problems. My assignments have seemed to vanish,some that I've completed already are missing and the ones I have'nt are missing what i have to do to unlock it. I am also getting no stats toward trying the assignments or weapon unlocks.. I been trying to accomplish multiple the assignments and for the pp19 camo, I have played for 3 days at about 5 hours at a time. I have gotten only 8 kills to the assignment, wth..lol Tried everything under the sun, as far as trying to fix the issue, deleted profile, deleted the whole game off my harddrive and redownloaded,..but I still have the same issue, I did notice that this started after downloading the afterkill and endgame dlc tho. I had a call with a EA agent which suggested that (They/EA) sign into my account to see what is going on. Has anyone ever tried this? I would like the DLC that I paid for to work. I appreciate any info or help, this is the only title I play nonstop, so It really bothers me that it is not running right. thanx in advance..Forgot to mention I have spoken with EA support multiple times, and I believe that They are just giving people the run around, This has been going on for months on my account, their so called tech support are a bunch of non supporting dudes, and that's putting it very nicely. I came here hoping that the gaming community could help me tho.
StormSky92
Enlisted: 2013-04-29
2013-05-03 23:15
Well, i'm happy i'm not the only one with this problem. I just got BF3 less than a week ago. So far the only problem i've noticed is that the "My Soldier" section says i'm still level 8, but everywhere (correctly) says i'm level 10.
BoskaPongen
SE Enlisted: 2013-03-31
2013-05-06 17:31
Me to, just leveled up to L22, but game shows L20. Thread was started over a year ago, whats going on with this, bug still not resolved?