Browser plugin won't let me update.

OhChimpanzeeThat
SE Enlisted: 2011-10-28
2012-09-04 17:28
Installed the new update which was no problem today, the problem is the plugin för the browser.

It won't go past the "Install" window, when i try pressing continue nothing happens!

This is what i've tried so far:

-Repaired the install in Origin
-Deleted browser history, tried installing as administrator, rebooted computer and reinstalled the plugin. Nothing seems to work.


Running on Firefox, i think it's the latest version... anyone else got this problem, or far better, a solution for it?
XTS-Ryo
US Enlisted: 2011-10-25
2012-09-04 17:33
Same. GG DICE.
OhChimpanzeeThat
SE Enlisted: 2011-10-28
2012-09-04 18:14
Uninstall the web plugin for the battlelog and reboot. Go to the site, download and install the new plugin.
Control Panel>Uninstall a program> Battlelog web plugins> Uninstall. worked for me.
khanmech
Enlisted: 2012-06-10
2012-11-08 09:17
Zinema - thank you for the suggestion, but didn't work for me. Shut down firefox, uninstalled plugin, rebooted, installed again, started firefox, still no love.

Even turned off anti virus, went into FF setting and turned down security, popups, etc.

at least the plugin is working in ms explorer.
LiBever
CH Enlisted: 2011-10-24
2012-11-08 09:48
hey try uninstall like this:

EA_AgentX said:
Saryec,

I've experienced this a couple times myself.

It seems the browser isn't holding the web plugin, for whatever reason.

The current web plugin is version 1.140.0-retail-prod.exe . Make sure you have that somewhere in your download folder.

Next, completely uninstall it using the Control Panel - Programs & Features/Add Remove Programs. Once uninstalled, clear your browser cache, cookies and temp files. Now you're read to reinstall in a clean state. Find the browser plugin (most likely in your Downloads folder) and run the program. It will install the plugin and you should be set!.


Post back if you still experience issues.

EA_AgentX
EA Community/Social Admin


then install it again http://battlelog-cdn.battlefield.com/public/download/battlelog-web-plugins-1.140.0-retail-prod.exe [battlelog-cdn.battlefield.com] and check if your comparability mode is off also you can try run it as admin

working fine here in Firefox post more pc specs of yours
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TimberwolfNZ
Enlisted: 2012-02-13
2013-02-17 00:11 , edited 2013-02-17 06:04 by TimberwolfNZ
had same happen with me in IE and FF. Ended up trying it in Chrome and it worked.
Uninstall, download to desktop, install. May have been because Chrome was a fresh download/install while I had FF and IE as browsers for sometime.
snafu918
US Enlisted: 2011-12-18
2013-04-09 03:53 , edited 2013-04-10 17:09 by snafu918
this is nuts I cant play because this shit is broken. Ive tried all the recommendations posted here and no love.
-EDIT
battle log is still broken, and I cant find support from EA or anyone else. I spent a ton on this product as premium player and now I cant even play the game. you guys suck for not responding to this post this will be the last EA game I buy.

Just in case anyone is following along, I uninstalled and then reinstalled chrome just now and it works again
somerandommex
Enlisted: 2011-11-25
2013-04-20 03:18
F#$&%#$% EA get you S%#$%#$ together. if you are going to make these stupid plugins people have to install then F@#$!2345 make them work. COD does NOT have these problems.
leecrystal
US Enlisted: 2011-10-25
2013-04-20 03:31 , edited 2013-04-20 03:37 by leecrystal
Fix for IE

http://battlelog.battlefield.com/bf3/forum/threadview/2832654348504565908/ [battlelog.battlefield.com]
robdonal
US Enlisted: 2012-11-16
2013-05-14 11:08
I was having the same problem with IE. I installed Firefox downloaded the plug in, switched back to IE and it worked
M0R175UN3
Enlisted: 2011-11-02
2013-10-02 23:52
Was looking through the posts here having the same issues and decided to turn on my plug in called esn sonar API to always activate. Mozilla and it ran the process fine. Its to do with something you possibly disabled. Just letting you know that worked for me, no reboot or deleting or any of that.