Sundborg83
Enlisted: 2011-10-25
2011-10-26 20:17
Well after hours on end with trouble shooting... a high end system, pretty new parts. running component tests and whatnot - its realtek audio!
What todo if you got a realtek chip and you suffer from constant game freeze and crashes? disable realtek audio in bios, play all you want "iknow i am doing it now :D"
Got a 5800 series ATI gpu with hdmi audio out device to my reciever now for the sound itself instead. works perfect.
Hope this helps some. /cheers
Runicgol
Enlisted: 2011-10-26
2011-10-26 20:20
lol having to disable all sounds simply to play the game fffffffuuu
Sundborg83
Enlisted: 2011-10-25
2011-10-26 20:23
Nah i got sound, through the GPU. So its playable with sound even without realtek :q Find yer own way if you dont got a spare soundcard or a gpu with audio out. aka wait for patches :p
Be-Advised-Mofo
Enlisted: 2011-10-24
2011-10-26 20:23 , edited 2011-10-26 20:24 by Be-Advised-Mofo
Makes sense. I would venture to guess a lot of the problems people are having *might* stem from the HD Audio driver (nvidia) and realtek on board sound. Earlier this year I install a newer version of the drivers for my video card and did express... totally jacked my system up. Had to remove all that crap and only use the video driver. Has worked perfectly ever since.
Don't use (nvidia) HD audio driver unless you absolutely need to.
Tzenng
Enlisted:
2011-10-26
2011-10-26 20:26
i have Realtek ALC892 works like a charm btw. i have installed the barebone realtek drivers. Version 2.66 supports most realtek chips.
Sundborg83
Enlisted: 2011-10-25
2011-10-26 20:27 , edited 2011-10-26 20:36 by Sundborg83
Mofo, yeah havent tried the otherway around yet! could show the same result :o i should try dumping ATI HD audio driver and poke up realtek again aswell to see if it results in the same success.
¤ also had the 2.66 realtek drivers (didnt help :q) realtek chips differ in what type of chip model it is so, not all realtek chips should be affected by this trouble as obviously quite afew with realtek are playing without issue.
Borrvo
Enlisted: 2011-10-25
2011-10-29 19:41
Exact same problem from BC2 it seems. I "solved" it by buying a cheap ass USB sound card. I miss surround sound =(
ReIentIessOne
Enlisted:
2011-10-24
2011-11-01 03:26
I BELIEVE THIS FIXED MY CRASHING PROBLEM AS WELL!!
I finally stumbled upon this discussion that the Realtek audio driver might be the problem. I uninstalled that from the normal uninstall location in Win 7. I then rebooted and let Win 7 install it's own generic HD audio driver. I started up the game and no more crashes to desktop. No kicks from the game. I am embarrassed to admit that my overall sound quality now seems to be better through my media player.
I was running Realtek Driver - 3.21 R2.60 Ver. 6.0.1.6363
I am now running a no-name driver from Microsoft
Here are all the things that I tried wasting many hours. None of this worked:
- New video drivers, fresh install, uninstall, reinstall, roll-back, beta, etc...
- Updating Punkbuster (The instructions here in this forum, in the PB folder, and from the PB site)
- Changed every video setting in the game I could
- Ran the DirectX update
- Disabled SLI, removed SLI bridge
- Changed settings in the nVidia control panel
- Used the "update" right mouse button choice in Origin
- Used the "repair" right mouse button choice in Origin
- Uninstalled the game, reinstalled through Origin
- Uninstalled Origin and Sonar, reinstalled
- Stopped all unnecessary processes in Task Manager
-Disconnected all unused peripherials
I thought this was a video problem because I would occasionally get a DirectX error. It doesn't appear that had anything to do with it.
If you have a Realtek driver I recommend removing it and letting Win 7 install their driver. I think you will see the change and stop crashing/getting kicked from games.
Thank you to everyone that took the time to post about this fix! I love you.
aalpha3
Enlisted:
2011-10-25
2011-11-01 03:29
It's stupid to have to disable your soundcard to make it work; granted, good find, but jesus Dice...
ReIentIessOne
Enlisted:
2011-10-24
2011-11-01 06:30 , edited 2011-11-03 07:03 by ReIentIessOne
Confirmed! Removing the Realtek driver and letting Windows 7 choose the one that gets re-installed works. I don't crash nearly as often.
**Update**'
I finally had to disable HD Audio in my bios to completely kill Realtek. Windows 7 would continue to find the hardware on my motherboard and try to install the bad drivers. After disabling that in the BIOS I now use my nVidia video card for sound.
I hope this helps.
mustie_88
Enlisted: 2011-10-26
2011-11-05 23:39 , edited 2011-11-06 00:28 by mustie_88
Anyone can tell how to disable this thing?
edit: not working with me.. :s
kukrapok35
Enlisted: 2011-10-26
2011-11-09 07:02
I supose that everybody here use remove wat for Win 7 ativation?......
it's a conflict between realtkek, punkbuster and bf3.
Fort he moment, desable soundcard is the only one solution.
sry for my bad english.
tae1822
Enlisted: 2011-10-25
2011-11-09 09:25
Still think its a Punk buster issue instead of a realtek one
o1s1n
Enlisted: 2011-10-24
2011-11-09 11:58 , edited 2011-11-09 12:28 by o1s1n
As a matter of interest how did you first realize this was a Realtek issue?
I'm not totally convinced either.
EDIT:..... well hoooooly sheeet I just got a massive boost in fps and the game actually sounds BETTER.
OP if you need some babies gimme a call.
sorted_uk
Enlisted:
2011-10-30
2011-12-06 15:10 , edited 2011-12-06 15:55 by sorted_uk
give it ago /
Ok done hope it works .. LOL .. cheers anyway .
Nope ... didnt stop me crashing at the end of map .. Pff this game is shit ..
Chapel-106-
Enlisted:
2011-10-26
2011-12-20 05:36
I had a Realtek on board sound card, was advised to get a standalone card.
I did so, and disabled the Realtek sound....still got the crash.
w0lski
Enlisted:
2011-10-24
2012-01-19 04:40
I have the same issue, right now im using my hdmi audio thru geforce 560, basically it goes to monitor and from there monitor got digital output that goes to my speakers. The only thing that sucks is hdmi only allows stereo (some kind of drivers issue) =/ but at least I can play lol
1. Uninstall Realtek sound drivers
2. restart
3. Go to bios and turn off audio on board
4. Go to your system install nvidia hd audio (included with all nvidia drivers). Not sure how it works on AMD
hope this helps
prisel_i_pizdec
Enlisted:
2011-10-27
2012-01-19 05:13
using a professional pci sound card - have never had problems with sound related crashes, so its definitely realtek to blame
advice: disable that integrated sound garbage hardware and buy an external solution - not expensive at all and no problems
aBomberNation
Enlisted: 2011-10-27
2012-01-19 07:22
I had this same problem with BC2 for months.
I've gone soundcard since. I've offered this advice about it being Realtek Audio (as it was for me) but no-one on the whole internet has listened.
Glad you found a fix OP!!
SinistarOPS
Enlisted:
2011-10-25
2012-01-21 02:10
Disabled Realtek, ripped out HD Nvidia drivers, BIOS disabled for HD sound, installed XFI Soundblaster and drivers, still crashes , the blame is pointing to GTX 570 graphics cards and this game (and most Nvidia 500 series cards)
sifLord1
Enlisted:
2011-10-27
2012-01-21 02:40
people, try going into safe mode (how rto do this depends on your OperatingSystem so check the net for yours) and uninstalling your audio driver from device manager, then reboot and windows will/should automatically load its default driver
the reason you need to do this via safe mode is that when you are in normal operating system some of the files etc being used by the audio device are "locked" in memmory and so are not properly uninstalled even though your reboot...
vanityassassian
Enlisted: 2011-11-05
2012-01-21 02:54
I turned off my Realtek and it solved my issues...Bought a new sound card and haven't had a lock up sense.. The whole solved thing fix, but a alternative..
sifLord1
Enlisted:
2011-10-27
2012-01-21 04:57
i was using the onboard via2020 chip (which some of the HD realtek audio chips are based on) and had similar sound lock ups etc. from day 1, but i didn't uninstall the driver correctly (didn't switch off the onboard via the bios before the computer rebooted after uninstalling the driver) and it subsequently left garbage through my registry
even though i upgraded the sound card i still had issues for awhile (could have re-installed windows, but i prefer to track these things down to find the easiest solution)
in fact, if i had of simply turned the onboard back on, reinstalled its driver and *software, then unistalled it cleanly/properly (as above) i would say that the other problems with the add in audio card would have been negated...(though it still has issues related to the settings in its mixer software and how they interact with windows sound mixer (but thats another story)
Sergent-Qc
Enlisted:
2011-10-25
2012-02-03 13:00
Same thing here ... Disabled Realtek HD Audio in Bios an it improved the gameplay a lot !!
Now that we found the problem, we need a fix EA !!!
Enlisted: 2011-10-28
Enlisted: 2011-10-28