Invalid license. Reason code = Missing DLL: dxgi.d

andrewwu86
SG Enlisted: 2012-01-09
2012-03-12 01:53
Invalid license. Reason code = Missing DLL: dxgi.dll Function: CreateDXGIFactory1.

can anyone help me out for this, i try to re-install my game. but it cant slove the problem
II_Monsanto_II
SE Enlisted: 2011-10-24
2012-03-12 01:54
id say you screwed the pooch on this one son
TheWudi
US Enlisted: 2011-11-13
2012-03-12 02:22
Please contact our EA Game Advisers at help.ea.com they might be able to assist you with this issue. Please let me know how that goes. Thanks.

Wudi
Wudi
Digitallllusions
NZ Enlisted: 2011-12-01
2012-03-14 06:16
wudi i have had this problem but absolutely nothing has helped me, i have had about a 2 hour chat to and advisor but he couldn't seem to fix it .could you please help me.
PC Specs: Potato
kMaCh1NE
US Enlisted: 2011-10-25
2012-03-14 06:18
Yeah don't go to EA help because they'll just say "I'm sorry I don't have access to that information" or answer your question with something completely irrelevant.
Clearly the best player here. #Demize
andrewwu86
SG Enlisted: 2012-01-09
2012-03-16 16:43
!!!!!!!!!!!!!
LapasL
GR Enlisted: 2012-03-20
2012-03-25 17:29
this problem is ******
Ackermann
DE Enlisted: 2011-10-29
2012-03-30 16:06 , edited 2012-03-30 16:06 by Ackermann
I have the same problem ? Can only fix contact the EA Support ????
Painfulness
US Enlisted: 2011-10-25
2012-04-05 09:42
пиздец
ПОМОГИТЕ!!
boxmeup
Enlisted: 2011-10-29
2012-04-05 20:35
i have the same problem....exactly.
Cappy1892
Enlisted: 2011-12-28
2012-04-11 00:46
anyone came up with a fix for this yet??

Im getting exactly the same error code
TrizzyG
PS Enlisted: 2011-10-25
2012-04-11 00:48
I'm pretty sure EA Live Chat is just Cleverbot.
☺ http://steamcommunity.com/id/P0P3
Cappy1892
Enlisted: 2011-12-28
2012-04-11 16:40
http://www.microsoft.com/download/en/details.aspx?id=4390 [microsoft.com]

THIS fixed my issue
treefiddy101
DE Enlisted: 2012-02-09
2012-04-11 16:43
TrizzyG said:
I'm pretty sure EA Live Chat is just Cleverbot.

+1 internet
FAC-IN_Sneed
GB Enlisted: 2011-10-28
2012-04-11 16:52
Guys, could you do me a favour please? Using Windows Explorer, navigate to C:\program files\origin games

type in dxgi.dll into the search box at the top right of the screen (Win 7).

You should find dxgi.dll in the root of origin Games folder. If it is not there, then you just need to get the file and put it there.

If it is there, then there is another problem.

If you need the file let me know and I will upload it to my server and post a download link
5heepdawg
US Enlisted: 2011-10-24
2012-04-11 16:57
This happened to me as well, as long as Origin saying i had the wrong credentials. A restart of my PC fixed it.
krnlg
Enlisted: 2011-11-04
2012-04-11 17:10
dxgi.dll looks to be part of DirectX so try reinstalling DirectX, and on Vista try that fix Cappy1892 posted as it includes a DirectX update.

FAC-IN_Sneed said:
Guys, could you do me a favour please? Using Windows Explorer, navigate to C:\program files\origin games

type in dxgi.dll into the search box at the top right of the screen (Win 7).

You should find dxgi.dll in the root of origin Games folder. If it is not there, then you just need to get the file and put it there.

If it is there, then there is another problem.

If you need the file let me know and I will upload it to my server and post a download link

My game works fine and I don't have dxgi.dll in the Origin Games folder. It is in Windows\System32 and in Windows\winsxs\.
JustAres32
Enlisted: 2012-03-26
2012-04-25 13:43
Had the same problem after a clean vista install. I just downloaded DX 11 (even that i don't have a dx11 gpu (gtx275) installed it and i don't have the error any more!
xTheHangover
Enlisted: 2012-08-01
2012-08-01 20:39
Hi TrizzyG

I've seen your profile and i've seen you can play now on BF3...

I've got the same problem as you ...

How have you fixed it ?
TrizzyG said:
I'm pretty sure EA Live Chat is just Cleverbot.
xenixcommander
Enlisted: 2011-10-30
2013-02-05 08:09 , edited 2013-02-05 08:30 by xenixcommander
Hey Guys I got this problem your all talking about when I reinstalled windows vista 64bit.

The exact path I took was......

Install Service pack 2 ---- > http://www.microsoft.com/en-us/download/details.aspx?id=17669 [microsoft.com] (This is for vista-64bit)

Run DXsetup in the Origin\Battlefield 3\__Installer\directx\redist\DXsetup.exe

Then Install DX 11 -----> http://www.microsoft.com/en-us/download/details.aspx?id=4390 [microsoft.com] (64bit) or
http://www.microsoft.com/en-us/download/details.aspx?id=4390 [microsoft.com] (32bit)

I restarted for the update to finish. And the error was gone.

I am using windows vista 64bit premium.

For windows 7

Update Service Pack
http://download.microsoft.com/download/0/A/F/0AFB5316-3062-494A-AB78-7FB0D4461357/windows6.1-KB976932-X86.exe [download.microsoft.com] (32-bit)

http://download.microsoft.com/download/0/A/F/0AFB5316-3062-494A-AB78-7FB0D4461357/windows6.1-KB976932-X64.exe [download.microsoft.com] (64-bit)

Run DXsetup in the Origin\Battlefield 3\__Installer\directx\redist\DXsetup.exe

Then Get DX 11
http://www.microsoft.com/en-us/download/details.aspx?id=35&wt.mc_id=mscom_en_us_search_mssuggests_131z4enus22051 [microsoft.com]
Run the web updater and get the latest DX 10 and DX 11 Updates.

Restart computer if setup asks.
You should be ready to play now.

XenixCommander Out.