[PS3] Cant download Close Quarters.

Hi,
I got the problem that if i try to download CQ from Premium-Menu, it sends me back to premium main menu.
So i went to the ingame store to donwload it there but it isnt there i cant find it.
I tryed to find it in PS Store but it isnt there . .
Im from germany, got a PS3 and yes I got premium.

Everyone from germany seems to be having this problem...

I got the same problem!!! I am as well from Germany!

Obviously nobody at EA cares about this...no statement concerning this problem. I'm really annoyed about the communication with customers.

I hope that is because they are working hard on a fix!!

Same problem, and i'm from Finland

2 weeks early on Premium, nice joke! I hope they get fixed the issue today.

sign

Love to see how many people of EA communicate with us. Thanks : )

Same problem in Berlin...
i think i remember tha this problem also came with bk2?

Same thing here. This is Horseshit. I paid 50€ so give me what I paid for!

Can't download either (living in Germany as well). EA and DICE are aware of the problem as the @Battlefield Twitter account has been literally flooded with tweets like these: http://bit.ly/LhOafh [bit.ly]

Needless to say I'm dissapointed as well as I just shoved out 50€ for a stupid knife skin and some teflon coated dog tags :-/

2 weeks early, yeah WTF. Do we get something for free for this lie? 50€ for a few weapon skins???

same problem here in hamburg, germany......
i want my fucking money back -.-"

Gonna contact now the support. -.-'

hamier1994 said:
Gonna contact now the support. -.-'

It's not like they're going to give you a different answer from: "We know about this Problem and are working on it.", Or something. I read that they are aware of this bullshit and are working on a fix. I REALLY FUCKING HOPE SO.

I just gonna spamm them : ) They probably know but they got their money so they dont need to hurry . . thats why i spamm.
And btw. they probably need to add CQ to the German store cause i dont see it there . . . they are just to lazy :)

Same Problem here. But I don't want my money back! I just wait and let them do their job. This will be fixed soon so relax ppl..

Mh the support seems really try to help me :D

what is he saying

Delete all game files and re-updated everything.

hamier1994 said:
Delete all game files and re-updated everything.

Is that the fix?

Does it worked?

Did that work?

it looks like it worked cause he seems to b busy ;)

I just got a reply from EA customer service:

--------------------------------------------------------------------------------
Thank you for contacting Electronic Arts.

I understand that you are unable to play or download the close quarter due to freezing which hamper the game fun really. In this case, I will definitely try to resolve your issue.

Please perform the following steps, before launching the game.

1. From the XMB menu, select Network.

2. Select Internet Browser.

3. After the Internet Browser appears press the Triangle button.

4. Select Tools on the Options menu.

5. Select Delete Cookies or Delete Cache then select Yes to confirm.

Now reboot the PS3 and then go for the option update. After going through all these steps you will be able to play the new expansion and let me know if the issue still persist.

For any help, feel free to approach us. Electronic Arts values your co-operation and efforts. For more information, please visit our online knowledge base here: http://help.ea.com/ [help.ea.com]

Regards,
Aparna
Electronic Arts – World Wide Customeer Experience
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I cannot test this at the moment, because I'm still at work. But maybe someone else could give it a try?


ceno

i give it a try

Didn't work.

didnt work

same here and im on vacation in berlin right now... Ich habe gerade 50 Dollar verschwendet