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Battlefield 4 Alpha Trial

TheBikingViking
DK Enlisted: 2011-10-27
2013-06-16 20:07 , edited 2013-06-16 20:08 by TheBikingViking
If you have been invited to participate in the Battlefield 4 Alpha Trial, you have already received an email about it now, and the game will show up in your Origin games library.

Besides that:
- There will be no more invites sent out
- There will be no other way to gain access to the Alpha Trial
- There will only be this single Alpha Trial
- Invitations have been random
- Only people who have chosen to receive emails from EA could get the invitation, as it would be illegal to send emails otherwise.

Thanks,
TheBikingViking
Battlelog Producer
EA_AgentX
US Enlisted: 2011-10-24
2013-06-17 00:14 , edited 2013-06-18 18:46 by EA_AgentX
We've looked into the reports around inability to access the alpha and have identified several customers who should have been granted access, but were unable to play. We have run a fix that should resolve this issue; we will be emailing the players impacted directly but if you have had this issue, please restart Origin and you should be all set.

Thank you for your patience and for raising this here on the community. We apologize for the confusion this issue caused and hope everyone enjoys the Alpha.



/The DICE Team
Need help? Twitter: @AskEASupport Facebook: http://www.facebook.com/AskEASupport For code/account issues, Contact Us at http://help.ea.com Want to be a hero? http://answers.ea.com Ask. Answer. Be the Hero
EA_AgentX
US Enlisted: 2011-10-24
2013-06-25 18:50
Hello,


A number of players today received a Battlefield 4 Alpha Trial related email. This email was an error on our part, and we apologize for any disappointment this may have caused. We are unfortunately unable to accommodate any more players in the Alpha Trial.


https://help.ea.com/article/how-do-i-get-into-the-battlefield-4-alpha [help.ea.com]



We're terribly sorry for any confusion or disappointment.




X
Need help? Twitter: @AskEASupport Facebook: http://www.facebook.com/AskEASupport For code/account issues, Contact Us at http://help.ea.com Want to be a hero? http://answers.ea.com Ask. Answer. Be the Hero
 
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