game disconnected-something went wrong

After installing the whooping 3.something GIG update....?

Really?

It does sums up my experience with this game
(Something always seems to go wrong....)

I could at least play a little before the usual crash/reboot; your update took that away from me....WHAAAA.

Keep up the good work, maybe the next upgrade will be 5.something GIG and will remove this terrible game from my hard drive, but then again I have been known to be overly optimistic.

I get the same message when I try to play the campaign... Idiotic to say the least.

PROBLEM / POSSIBLE SOLUTION

The game was working very well for me, even after the big update. Everything up to date, everything working fine on multiplayer (campaign kicked the bucket several weeks ago for me!)

THEN....... "Game Disconnected: Something went wrong"

I have had this problem several times on multiplayer (several, sorry, MANY) and now it has been persisting despite everything I try! Game is crashing, then....... "Game Disconnected: Something went wrong" as an error message in the game server.

The game is completely dead!

I tried to contact live support for a solution.They dumped a heap of solutions on me and then left me to fend for myself. These solutions are below. I hope they help someone. They have not helped me yet!

EA SUPPORTS SUGGESTED SOLUTIONS: (Ashish: is the name of the support person)


Ashish:
2.End Background Task:
Ashish:
1. Hold down the Ctrl, Alt, and Delete keys at the same time
Ashish:
2. Click the "Processes" tab.
Ashish:
3. Click on the gray bar in the middle column that says User Name to sort by user name.
Ashish:
4. Do NOT select anything for SYSTEM, LOCAL SERVICE, or NETWORK SERVICE.
Ashish:
5. Click on anything besides EXPLORER and TASKMGR for this User Name or other user names.
Ashish:
6. Click on END PROCESS
Ashish:
7. Repeat these steps until only explorer.exe and taskmgr.exe are open for this user profile.
Ashish:
Delete Temporary Folder:
Ashish:
1. Double click on "My Computer"
Ashish:
2. Double click on the C: drive
Ashish:
3. Double click on the "Windows" folder.
Ashish:
4. Double click on the "Temp" folder.
Ashish:
5. Hold the "CTRL" key and tap the "A" key to select all.
Ashish:
6. Tap the "Delete" key on your keyboard and accept the "Are you sure you want to delete these files" prompt.
Ashish:
Video driver update: In case of a Laptop, we may refer them to hardware vendor. However in case of Desktop, we may provide following support site link depending on the video driver:
Ashish:
ATI Technologies Inc. - http://support.amd.com/us/gpudownload/Pages/index.aspx [support.amd.com]
Ashish:
Intel - http://downloadcenter.intel.com/ [downloadcenter.intel.com]
Ashish:
Nvidia - http://www.nvidia.com/Download/index.aspx?lang=en-us [nvidia.com]
Ashish:
Run the game in Admin mode:
Ashish:
I would suggest that you try running the game using admin access. For this right click on your game’s shortcut available on your desktop and chose the “Run as Administrator” option.
Ashish:
Clean boot in Windows Xp:
Ashish:
I would suggest that you try running your system using the Windows clean boot option. That way you would be able to locate any program that might be interfering with the game. The instructions for clean booting your operating system can be found at the below given link: - http://support.microsoft.com/kb/310353 [support.microsoft.com]
Ashish:
Or if you are using windows-vista or windows 7 then please follow below steps
Ashish:
Clean boot in Windows Vista/7:
Ashish:
I would suggest that you try running your system using the Windows clean boot option. That way you would be able to locate any program that might be interfering with the game. The instructions for clean booting your operating system can be found at the below given link: - http://support.microsoft.com/kb/929135 [support.microsoft.com]
Ashish:
Disabling UAC in Windows Vista
Ashish:
1. Click on Start 2. Click on Control Panel 3. Click on the "Classic View" option 4. Select User Accounts (it should open into the account of the user who is currently logged in) 5. Click on the bottom-most option, which will be "Turn User Account Control On or Off" 6. Uncheck the checkbox 7. Accept the changes 8. Restart the computer
Ashish:
Disabling UAC in Windows 7
Ashish:
1. Click on Start 2. Click on Control Panel 3. Click on the "View By" option and select the Icon view (large or small options give the same information) 4. Select User Accounts (it should open into the account of the user who is currently logged in) 5. Click on the bottom-most option, which will be "Change User Account Control Settings" 6. Adjust the slider to the bottom-most option 7. Accept the changes 8. Restart the computer
Ashish:
Online ports: For Battlefield 3 only
Ashish:
TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
Ashish:
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
Ashish:
We may also suggest to try running the game in Admin mode and update Punkbuster using the link (Battlefield 3 Only)
Ashish:
http://websec.evenbalance.com/downloader/download.php?file=1 [websec.evenbalance.com]
Ashish:
Please follow all the steps.If the issue remain same please feel free to contact us again. I know yo have been following all the steps diligently,I am hopeful that very soon this should get sorted.

you expect people to do all that?

YouDieLol said:
you expect people to do all that?

lol