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After losing my server, contacting EA..........

CyberRec0n
US Enlisted: 2011-10-26
2012-03-30 08:09
I contacted EA. this is the response I got:

EA Live Chat:


My BF3 rent a server is not working?? It just stopped using my rotation and changed everything!

Sharat:
I regret the inconvenience that you had to face.

Sharat:
Okay, may I have your account email ID please? 

you:
f..........@..........com

Sharat:
Thank you for the information. 

Sharat:
May I have your first and last name please? 

you:
Jason Johnson

Sharat:
Thank you. 

Sharat:
Would you please allow me a moment while I check the issue?

you:
Yes

(AFTER WAITING 25 Mins.............)

Sharat:
I am sorry it is taking more than what I expected so please give me some more time to investigate your issue.

you:
Ok

(A Beer and 2 cigarettes later........)

................................ ..... .............o_O?

(after an episode of STARGATE Atlantis....)

................................ ..... ............o_O?

(Im feeling like EA/DICE is a wraith sucking the life out of me.....waits longer......)


1hr. 25 mins Later...........

No response! Fuck it I'm done!

Ends session.
風 Swift as the wind 林 Quiet as the forest 火Conquer like the fire 山 Steady as the mountain
Marticus100
GB Enlisted: 2011-11-22
2012-03-30 08:11
This post has been removed by the Battlelog administrators.
TheSchwartzJesuz
DK Enlisted: 2011-10-28
2012-03-30 08:11
He fell alsleep. Poor guy :(

__________________________________
FaM <3
Follow me on Twitter! https://twitter.com/SchwartzJesuz
Finding_Beacon
Enlisted: 2011-10-31
2012-03-30 08:12
damn. i think they have a problem.

this might be why dice did not release all servers at once i guess.
Pre-ordered BF4 for the PC, considering the purchase of a PS4.
Basuroy
IN Enlisted: 2011-11-10
2012-03-30 08:12
lol that sucks. did u get a refund ?
didd you know jumping from damavand cliff triggers auto parachute .
RonGermyy
US Enlisted: 2011-10-26
2012-03-30 08:12
wow that sucks... maybe call? I always seem to have better results when i call EA. I hate the Livechat.....
Pistola_de_Plata
US Enlisted: 2011-10-25
2012-03-30 08:13
It is about to hit the fan if this keeps up.
RonGermyy
US Enlisted: 2011-10-26
2012-03-30 08:13
SG_Duke22 said:
It is about to hit the fan if this keeps up.
oh yea, this is the calm before the storm
CplANGER2244
GR Enlisted: 2011-10-26
2012-03-30 08:14
if I paid for a server that didnt work I would run a MBT through their offices.....oh wait they would shoot paperclips at me and have me disabled
myronbenallyjr
US Enlisted: 2011-10-31
2012-03-30 08:14
Holy chit, really? EA, read this now, this guy is paying good money and you are F'ing him right in the A.
Basuroy
IN Enlisted: 2011-11-10
2012-03-30 08:15
CplANGER2244 said:
if I paid for a server that didnt work I would run a MBT through their offices.....oh wait they would shoot paperclips at me and have me disabled

lol
didd you know jumping from damavand cliff triggers auto parachute .
Lava-wolf
MX Enlisted: 2011-10-29
2012-03-30 08:17
try the mail, the guys the chat doesn´t do anything
gunner_4_kanishk
IN Enlisted: 2011-11-18
2012-03-30 08:26
The guy at EA chat told me my online pass code was invalid.

Its the same code I used and my game ran perfectly well.

Idiots, the lot of them.

Just email them, chat is useless.
Lava-wolf
MX Enlisted: 2011-10-29
2012-03-30 08:28
gunner_4_kanishk said:
The guy at EA chat told me my online pass code was invalid.

Its the same code I used and my game ran perfectly well.

Idiots, the lot of them.

Just email them, chat is useless.
the guy of the chat are from indian, they can only solve basic questions
CyberRec0n
US Enlisted: 2011-10-26
2012-03-30 08:29 , edited 2012-03-30 08:34 by CyberRec0n
So here's an update, I got banned for kicking the only person I've ever kicked for boosting in my server!! He was on kharg island on the mountain sniping his friends on the other team over and over again while they revived, he did this and got 15 kills in the first 45 seconds so I kicked him!!

Proof of match.

http://battlelog.battlefield.com/bf3/battlereport/show/38367588/4/296129680/ [battlelog.battlefield.com]

He was in my lobby for 2 mins before I kicked him, before that the lobby only consisted of me and my friend MadMackie, so I'm getting punished for doing the right thing!?v

Do a proper investigation DICE!!! I've never been unfair in this game nor do I abuse power in my own server, i expect a refund or time compensated when this is resolved.
風 Swift as the wind 林 Quiet as the forest 火Conquer like the fire 山 Steady as the mountain
FancyCharles665
ZA Enlisted: 2011-11-30
2012-03-30 08:31
Lava-wolf said:
gunner_4_kanishk said:
The guy at EA chat told me my online pass code was invalid.

Its the same code I used and my game ran perfectly well.

Idiots, the lot of them.

Just email them, chat is useless.
the guy of the chat are from indian, they can only solve basic questions

and give you great curry recipes?
RIP Forumfield
Marticus100
GB Enlisted: 2011-11-22
2012-03-30 08:31
This post has been removed by the Battlelog administrators.
Lava-wolf
MX Enlisted: 2011-10-29
2012-03-30 08:31
CyberRec0n said:
So here's an update, I got banned for kicking the only person I've ever kicked for boosting in my server!! He was on kharg island on the mountain sniping his friends on the other team over and over again while they revived, he did this and got 15 kills in the first 45 seconds so I kicked him!!

Proof of match.

http://battlelog.battlefield.com/bf3/battlereport/show/38367588/4/296129680/ [battlelog.battlefield.com]
send this shit by mail to ea
Mindset_I
US Enlisted: 2011-10-26
2012-03-30 08:32
Did you get an email or something, cyber, or are you just speculating?


____________________________________________________________________________________________


Me? A troll? lolwut
No, he's insane.
Finding_Beacon
Enlisted: 2011-10-31
2012-03-30 08:32
Lava-wolf said:
gunner_4_kanishk said:
The guy at EA chat told me my online pass code was invalid.

Its the same code I used and my game ran perfectly well.

Idiots, the lot of them.

Just email them, chat is useless.
the guy of the chat are from indian, they can only solve basic questions
asked them for the EA terms of service, they fail to provide them.
Pre-ordered BF4 for the PC, considering the purchase of a PS4.
 
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