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Cant play BF4, multiplayer or campain! HELP PLEASE

Enlisted: 2013-10-04
2013-10-31 14:06
I have windows 8, can there be a problem? when i try to go multiplayer or campain, it just pop up,"BattleField 4 has toped working" and i have to wait or exit. please help
Enlisted: 2011-10-27
2013-10-31 16:16
It happens the same to me, both as multplayer campaign!
reports the error: DirectX function failed with getdeviceremovedreason dxgi_error_device_hung