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A warning to anyone who pre purchased in June.

SgtStormAX
GB Enlisted: 2011-11-01
2013-10-26 18:03
http://answers.ea.com/t5/Battlefield-4/Battlefield-4-Preload-date-not-showing/m-p/1714199/highlight/false#M16241 [answers.ea.com]

I sent a complaint to EA and they basically told me and others that people who pre-ordered the game before or in June, will not be able to preload due to us buying BF4 on the old Origin Store....

For those having issues with:
-Preload date not showing
-VPN not working in EU
-Origin saying you haven't pre-ordered premium when you have.


Not a happy bunny right now.
System Specs: - AMD FX6200 @ 4GHZ - ASUS 7950 CUII OC - 12GB DDR3 1600MHZ - CoolerMaster - Siedon 120M Pro - Zalman Z11 Plus - Arctic Cooling RAM - LG 24inch LED Monitor - Corsair Vengeance 1500
MountainDewed
US Enlisted: 2012-05-28
2013-10-26 18:06
Ouch!
Left his wallet in El Segundo.
Dario354
HR Enlisted: 2011-11-17
2013-10-26 18:06
lolz.
All the Gamescom 2013/ Battlefield 4 news here: http://battlelog.battlefield.com/bf3/forum/threadview/2832654625605488127/
Lehnz
NO Enlisted: 2011-10-26
2013-10-26 18:06
So thats why, Ea is such a mess!
MHbluey
GB Enlisted: 2011-10-27
2013-10-26 18:07
This post has been hidden by the Battlelog administrators.
I come from Mars
hoosierdaddie_v2
US Enlisted: 2011-10-25
2013-10-26 18:08
http://www.youtube.com/watch?v=rX7wtNOkuHo [youtube.com]
BarrettKillz
MD Enlisted: 2011-11-01
2013-10-26 18:09
Bad luck. Pre-ordered right after the BETA ended and it's preloading right now.
Only M60, only hardcore.
Hawxxeye
GR Enlisted: 2012-02-10
2013-10-26 18:09 , edited 2013-10-26 18:10 by Hawxxeye
Now ain't that a hit under the belt for those who did it

So EA does not feel obliged to do something to make up for their own blunder?

________
Snipers are the Hipsters of Battlefield 4
The is nothing more soul-destroying in this game than a team that is unable to work together
RageSaul
GB Enlisted: 2013-08-10
2013-10-26 18:10
Holy shit, I literally shit my pants xD

Then I found out I pre ordered in August *phew*.
SgtStormAX
GB Enlisted: 2011-11-01
2013-10-26 18:10
Indeed, usually im ok with Origin problems but this really upset me.
System Specs: - AMD FX6200 @ 4GHZ - ASUS 7950 CUII OC - 12GB DDR3 1600MHZ - CoolerMaster - Siedon 120M Pro - Zalman Z11 Plus - Arctic Cooling RAM - LG 24inch LED Monitor - Corsair Vengeance 1500
Infused_LANtom
GB Enlisted: 2012-02-15
2013-10-26 18:12
Will speaking to EA support fix it tho?
Chnebx
Enlisted: 2012-05-06
2013-10-26 18:12
it would have been nice for them to inform us at least :/ Thanks goes to you, you are doing their job
MHbluey
GB Enlisted: 2011-10-27
2013-10-26 18:13
according to EA chat support everyone in UK can pre load on Tuesday 29th, which I will (then vpn)

but what a way to treat customers, EA really you guys need to improve
I come from Mars
Death1099
US Enlisted: 2011-12-25
2013-10-26 18:14
Guys cancel the pre-order and reorder the game. Did it with origin chat. I got to preload the game.
Show me the Blue light. I need to relax. ERROR Could not join server (1) Thank you dice/ea. You make my life complete.
hoosierdaddie_v2
US Enlisted: 2011-10-25
2013-10-26 18:14
MHbluey said:
according to EA chat support everyone in UK can pre load on Tuesday 29th, which I will (then vpn)

but what a way to treat customers, EA really you guys need to improve


http://www.youtube.com/watch?v=rX7wtNOkuHo [youtube.com]
MHbluey
GB Enlisted: 2011-10-27
2013-10-26 18:15
Death1099 said:
Guys cancel the pre-order and reorder the game. Did it with origin chat. I got to preload the game.

won't help UK guys they have apparently fixed it so 29th is earliest it will show
I come from Mars
Yorrrrrr
CO Enlisted: 2011-10-24
2013-10-26 18:15
I did preorder the game in June, maybe that's the reason I can't preload right now?
Intel Core i7 4770K + Noctua NH-D14 + ASUS Gryphon Z87 + Samsung Green 30nm 8GB DDR3 + EVGA GTX 780 Ti SuperClocked + ASUS VG248QE 144 Hz + Samsung 840 Pro 256GB + Western Digital Velociraptor + RME Babyface + JBL LSR305 + Audio Technica ATH-M50s + Rode NT1 + CM Storm QuickFire Rapid (RED) + Logitech G400s + SteelSeries QcK+ + SilverStone Sugo SG09B + Corsair AX750 + Asus RT-N66U Dark Knight + Windows 8.1 x64
XXXO77O4906
RS Enlisted: 2013-05-19
2013-10-26 18:15
StormAXtheGreat said:
http://answers.ea.com/t5/Battlefield-4/Battlefield-4-Preload-date-not-showing/m-p/1714199/highlight/false#M16241 [answers.ea.com]I sent a complaint to EA and they basically told me and others that people who pre-ordered the game before or in June, will not be able to preload due to us buying BF4 on the old Origin Store....

For those having issues with:
-Preload date not showing
-VPN not working in EU
-Origin saying you haven't pre-ordered premium when you have.


Not a happy bunny right now.

bad luck to does guys
You need any help with any problem or question about any game, come to Answer HQ: http://answers.ea.com/ You need to contact support, go to EA Help Beta: http://help.ea.com/en/ , to know how to use EA Help Beta and to contact support there, take a look here: http://help.ea.com/en/article/welcome-to-the-new-and-improved-ea-help-center/ You need to contact support by Twitter, go here: https://twitter.com/AskEASupport You need to contact support by Facebook, go here: https://www.facebook.com/AskEASupport Note: Answer HQ can not help with account problems (codes, forgotten logging information etc), for that you will need to contact support. You need to PM me about any problem or question about any game, you can do that here in my Answer HQ profile (xxxo77o4906): http://answers.ea.com/t5/user/viewprofilepage/user-id/2428344
SquatDeep
CA Enlisted: 2011-10-24
2013-10-26 18:15
cancel preorder and order anew ?
Dario354
HR Enlisted: 2011-11-17
2013-10-26 18:15
MHbluey said:
Dario354 said:
lolz.
douche, what a jackass


Haha relax i was just joking.
All the Gamescom 2013/ Battlefield 4 news here: http://battlelog.battlefield.com/bf3/forum/threadview/2832654625605488127/
 
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