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A warning to anyone who pre purchased in June.

SgtStormAX
GB Enlisted: 2011-11-01
2013-10-26 18:03
http://answers.ea.com/t5/Battlefield-4/Battlefield-4-Preload-date-not-showing/m-p/1714199/highlight/false#M16241 [answers.ea.com]

I sent a complaint to EA and they basically told me and others that people who pre-ordered the game before or in June, will not be able to preload due to us buying BF4 on the old Origin Store....

For those having issues with:
-Preload date not showing
-VPN not working in EU
-Origin saying you haven't pre-ordered premium when you have.


Not a happy bunny right now.
System Specs: - AMD FX6200 @ 4GHZ - ASUS 7950 CUII OC - 12GB DDR3 1600MHZ - CoolerMaster - Siedon 120M Pro - Zalman Z11 Plus - Arctic Cooling RAM - LG 24inch LED Monitor - Corsair Vengeance 1500
MountainDewed
US Enlisted: 2012-05-28
2013-10-26 18:06
Ouch!
Left his wallet in El Segundo.
Dario354
HR Enlisted: 2011-11-17
2013-10-26 18:06
lolz.
All the Gamescom 2013/ Battlefield 4 news here: http://battlelog.battlefield.com/bf3/forum/threadview/2832654625605488127/
Lehnz
NO Enlisted: 2011-10-26
2013-10-26 18:06
So thats why, Ea is such a mess!
MHbluey
Enlisted: 2011-10-27
2013-10-26 18:07
This post has been hidden by the Battlelog administrators.
hoosierdaddie_v2
US Enlisted: 2011-10-25
2013-10-26 18:08
http://www.youtube.com/watch?v=rX7wtNOkuHo [youtube.com]
BarrettKillz
MD Enlisted: 2011-11-01
2013-10-26 18:09
Bad luck. Pre-ordered right after the BETA ended and it's preloading right now.
Only M60, only hardcore.
Hawxxeye
GR Enlisted: 2012-02-10
2013-10-26 18:09 , edited 2013-10-26 18:10 by Hawxxeye
Now ain't that a hit under the belt for those who did it

So EA does not feel obliged to do something to make up for their own blunder?

________
Snipers are the Hipsters of Battlefield 4
"People on the internet believe that in reality their opinion is fantastic! Its the best thing in the world! Its gold! You could sell it. You could eat for a year by selling just one of their fantastic opinions!" By TotalBiscuit
RageSaul
GB Enlisted: 2013-08-10
2013-10-26 18:10
Holy shit, I literally shit my pants xD

Then I found out I pre ordered in August *phew*.
SgtStormAX
GB Enlisted: 2011-11-01
2013-10-26 18:10
Indeed, usually im ok with Origin problems but this really upset me.
System Specs: - AMD FX6200 @ 4GHZ - ASUS 7950 CUII OC - 12GB DDR3 1600MHZ - CoolerMaster - Siedon 120M Pro - Zalman Z11 Plus - Arctic Cooling RAM - LG 24inch LED Monitor - Corsair Vengeance 1500
Infused_PhanTOM
GB Enlisted: 2012-02-15
2013-10-26 18:12
Will speaking to EA support fix it tho?
Chnebx
Enlisted: 2012-05-06
2013-10-26 18:12
it would have been nice for them to inform us at least :/ Thanks goes to you, you are doing their job
MHbluey
Enlisted: 2011-10-27
2013-10-26 18:13
according to EA chat support everyone in UK can pre load on Tuesday 29th, which I will (then vpn)

but what a way to treat customers, EA really you guys need to improve
Death1099
US Enlisted: 2011-12-25
2013-10-26 18:14
Guys cancel the pre-order and reorder the game. Did it with origin chat. I got to preload the game.
Show me the Blue light. I need to relax. ERROR Could not join server (1) Thank you dice/ea. You make my life complete. Join CTE to nerf everything. On it.
hoosierdaddie_v2
US Enlisted: 2011-10-25
2013-10-26 18:14
MHbluey said:
according to EA chat support everyone in UK can pre load on Tuesday 29th, which I will (then vpn)

but what a way to treat customers, EA really you guys need to improve


http://www.youtube.com/watch?v=rX7wtNOkuHo [youtube.com]
MHbluey
Enlisted: 2011-10-27
2013-10-26 18:15
Death1099 said:
Guys cancel the pre-order and reorder the game. Did it with origin chat. I got to preload the game.

won't help UK guys they have apparently fixed it so 29th is earliest it will show
Yorrrrrr
CO Enlisted: 2011-10-24
2013-10-26 18:15
I did preorder the game in June, maybe that's the reason I can't preload right now?
Intel Core i7 4770K + Noctua NH-D14 + ASUS Gryphon Z87 + Samsung Green 30nm 8GB DDR3 + EVGA GTX 970 SC ACX + ASUS VG248QE 144 Hz + Samsung 840 Pro 256GB + Western Digital Velociraptor + RME Babyface + JBL LSR305 + Audio Technica ATH-M50s + CM Storm QuickFire Rapid (RED) + Logitech G400s + SilverStone Sugo SG09B + Corsair AX750 + Asus RT-N66U + Windows 8.1 x64
XXXO77O4906
RS Enlisted: 2013-05-19
2013-10-26 18:15
StormAXtheGreat said:
http://answers.ea.com/t5/Battlefield-4/Battlefield-4-Preload-date-not-showing/m-p/1714199/highlight/false#M16241 [answers.ea.com]I sent a complaint to EA and they basically told me and others that people who pre-ordered the game before or in June, will not be able to preload due to us buying BF4 on the old Origin Store....

For those having issues with:
-Preload date not showing
-VPN not working in EU
-Origin saying you haven't pre-ordered premium when you have.


Not a happy bunny right now.

bad luck to does guys
Answer HQ Hero/Moderator and EA Forums Moderator. You need any help with any problem or question about any game, come to Answer HQ: http://answers.ea.com/ You need to contact support, go to EA Help: http://help.ea.com/en/ , to know how to use EA Help and to contact support there, take a look here: http://help.ea.com/en/article/welcome-to-the-new-and-improved-ea-help-center/ You need to contact support by Twitter, go here: https://twitter.com/AskEASupport You need to contact support by Facebook, go here: https://www.facebook.com/AskEASupport You need to PM me about any problem or question about any game, you can do that here in my Answer HQ profile (XXXO77O4906): http://answers.ea.com/t5/user/viewprofilepage/user-id/2428344
SquatDeep
CA Enlisted: 2011-10-24
2013-10-26 18:15
cancel preorder and order anew ?
Dario354
HR Enlisted: 2011-11-17
2013-10-26 18:15
MHbluey said:
Dario354 said:
lolz.
douche, what a jackass


Haha relax i was just joking.
All the Gamescom 2013/ Battlefield 4 news here: http://battlelog.battlefield.com/bf3/forum/threadview/2832654625605488127/
 
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