We have determined that the root cause resulting in the server bans is not directly related to Battlefield 3, but rather related to select 3rd party services which server owners can use in conjunction with PunkBuster to protect their servers.

If you are able to log in to Battlelog, your account has not been banned by EA or DICE so there is no need to contact Customer Support.

This issue did not affect Xbox 360 or PlayStation 3 players of Battlefield 3.

UPDATE: As seen in the comments, we are receiving reports that this issue is still affecting some players. We are continuing to investigate what may be causing this issue with some servers.

If you are still experiencing problems please try joining other PunkBuster enabled servers - only a subset of servers are affected.

Comments (1386)

Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'vahid2200' (for 137 minutes) ... Cheater banned by GGC-Stream.com. Ban on GUID 27fe095a9722bd457a7e3122ce52ec6b. Contact GGC-Stream.com for details. [Admin Decision] so I am cheater????
2 years and still not fixed wow
Another joke?
<clap>
THANK THE HEAVENS !?
thx! :)
jahuy bljad
6st
Good to hear
BANHAMMER
A big 0 once again...
i'm ok
lovely
wow now i am getting kicked for no reason
dunno what everyone is going on about over this, if you dont cheat and you keep your pb up to date you wont have any issues lol..
After the R19 thing, my round always ends in a timeout error...
Well you guys find out that first now? WTF
wat da fak
the problem is still there
Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'FishyBones' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrB.exe driver failure (PnkBstrK.sys) ffab my anti virus does not seem to find any virus but i still cant play...
Hi, Simple question, what do you call : 'related to select 3rd party services which server owners can use in conjunction with PunkBuster to protect their servers' Is it PBUcon feature or something else ?
eighteenth! u mad bros?
Resolved my ass. Still getting "no packet flow"-kicks from every fucking server.
This issue did not affect Xbox 360 or PlayStation 3 players of Battlefield 3. Wot a load this did effect the 360 as im one of these ppl that got this fake msg and every game i tried to play online i got "KICKED" or how did it put it " you have lost connection to EA server" and also now i have had this msg my stats are fked (i have taken over 200+ dogtags but now shows that i have taken none) and not having the many pagers of servers i only get 6 pagers yes 60 lobby's and half of thos are full all i know is from the very first update you stuffed alot of things
Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'meHihate' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrB.exe driver failure (PnkBstrK.sys) ffab OMFG!!
How about solving Black screen between maps problem, huh? SRSLY WTF DICE?
still the same problem ... kicked by PB... -.-
for fishybones and benevolentdragon did you try updating punkbuster?
i did not have any problems so i do not care :D
28th

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