BF4 PS4 premium not working?

xGerlan86x
AU Enlisted: 2011-10-26
2013-12-03 20:44
Can EA_Stiv please comment on our issues?
IgnotusPatronus
US Enlisted: 2013-02-04
2013-12-03 22:02
I am attempting to reinstall Battlefield 4 in hopes of making the DLC's work. I can access the store and my premium stuff works, but the problem I am having is the store only shows "Battlefield 4 Premium PS4". The DLC's aren't there at all. I will keep everyone posted on what happens. Currently, the download says 99 minutes left, so wish me luck.
LARRYLERUGY
Enlisted: 2012-06-13
2013-12-03 22:26
EA_Stiv said:
thegr8cptusopp, I'm not actually seeing Premium on your account. I'd recommend reviewing the order that you placed for it, and if everything looks like it went through on your end, you may need to contact a Game Advisor again.

KEALGSEO, there is actually a known issue regarding Premium access being applied to the PS4. I can verify that your purchase has gone through, but the features on Battlelog may be unavailable to you until we get this resolved.

-Stiv


im having the same problem i only got premium the other day im in europe and its nearly 10.25 at night and still no sign of the china rising dlc whats going on?
twerkers gonna twerk :O
FLAXEATER
Enlisted: 2013-07-20
2013-12-03 22:32
Same issue. Bought it from PS store. Menu screen shows that I'm a premium member but can't access any content. I've tried reinstalling the game but still have the same problem. A new patch came out today but that didn't fix it either. You need to sort this EA/Dice!!!
xGerlan86x
AU Enlisted: 2011-10-26
2013-12-03 22:57
EA_Stiv please give us an update, myself and many others are still stuck with "waiting to install" on PS4. Is this Sony's problem? what is going on?

I am including my purchase confirmation again for the premium from page 3:

http://i.imgur.com/6hd8g33.jpg [i.imgur.com]
Thiral1
NO Enlisted: 2012-10-06
2013-12-04 02:03
I've tried activating and everything, but it still wont show up. I've played for 3 or 4 days ingame with premium stuff unlocked etc, but the DLC just wont show itself -.-
pionty_PL
PL Enlisted: 2011-10-31
2013-12-04 09:38
I have the same problem
Bierella
NL Enlisted: 2011-10-28
2013-12-04 11:56
Still no premium on PS4
Contacted Sony and EA.. EA gave me a case number and said that the problem comes with sony
De PS store would'nt link the purchase on to the game

I bought, downloaded it but it is still 'waiting to install'
For over 2 days!! I deleted and downloaded again.
Same story..
494-jesus
FI Enlisted: 2011-10-30
2013-12-04 12:05 , edited 2013-12-04 12:06 by 494-jesus
It was too early to celebrate. Yes, I got the premium, all the goods (battlepacks etc.)... BUT, I can't play new China Rising -maps. I found those maps via server browser, but when I try to join, It says that I have to buy DLC. WTF?!
SilentDeath562
US Enlisted: 2011-10-25
2013-12-04 12:43
My game on ps4 is not communicating with the pan store. The store says I have it but the game insists I need to buy it. I even used the dlc code for china rising and the game says I must be a premium member....lol. come on dice! Can u guys patch the game so it communicates with the pan store.....please, thanks
Mags159
Enlisted: 2013-11-15
2013-12-04 12:59
Is any one else still having issues receiving all of their premium perks like battle packs etc? I was able to download China Rising by going to ad ons in the PSN store but all of my perks and Battle Packs still do not show up in my game despite the fact that when I check my account online it shows I have all of the battle packs. I don't get it? Is there something im failing to do on my end?
SonOfShadows716
US Enlisted: 2011-10-28
2013-12-04 13:00
i have issue with it saying I have it then when joining CR lobby it tells me to download premium again then it just stays in downloads saying waiting to install. if anyones got solution to it please let me know
Sirrv2
IT Enlisted: 2011-10-29
2013-12-04 13:03
A broken DLC for a broken game.. I will NEVER buy a EA game, where the hell is CR for us, poor european?
IgnotusPatronus
US Enlisted: 2013-02-04
2013-12-04 13:33 , edited 2013-12-04 14:03 by IgnotusPatronus
The China Rising DLC showed up in Playstation Store this when I checked ten minutes ago. The store of BF4 says there's nothing for sale or to buy. I did reinstall the game and it does not fix the problem so do not waste your time. I haven't tried reinstalling premium because I do not know how. Of the people who have this problem, who has BF4 on their PS3 as well? Premium on PS3? I'm going to try messing with those.

UPDATE: I found out if you go to your Origin account online and go to "Soldiers" you will have a list of your soldiers. On the left column it will say "Active" and if the player you are playing with is not the active account, this may be the problem. Just click on the little light-switch-like thing in that column and it should turn green. It won't fix for everyone, but it might fix for a few players. So far, my premium works fine. I will add more later.
Dragon_Wings_77
Enlisted: 2011-10-28
2013-12-04 20:17
Whats been said above this text deff works. Go to setting / soldiers. Then make your account on PS4 active. Then you can download your premium in the store for free.
494-jesus
FI Enlisted: 2011-10-30
2013-12-04 20:53
I got it from PSN store. Earlier today I got only small file, now there is bigger file. Yes, now everything is working, premium and new maps.
honnso
US Enlisted: 2011-10-24
2013-12-05 00:36
Having the same problem. Chatted with Customer Service reps from both Sony and EA. Both told me it was the other company's fault. So as it stands I am out of $50 until one of these companies figures it out.
Widukind14
Enlisted: 2011-10-25
2013-12-05 09:16
PEOPLE! just go to the menu, highlight the bf4 icon, press the down button, press the right button, scroll all the way to the bottom and you'll see Bf4 Related items which are China rising and BF4 Premium. Download china rising it is 3.8 GB.
SonOfShadows716
US Enlisted: 2011-10-28
2013-12-05 19:20
i found out you got to download china riseing sepretly it comes up free
Mags159
Enlisted: 2013-11-15
2013-12-06 07:47
Dragon_Wings_77 said:
Whats been said above this text deff works. Go to setting / soldiers. Then make your account on PS4 active. Then you can download your premium in the store for free.



My account is active however only a bronze battle pack shows up under my battle packs but online it shows a whole bunch, is it that BF4 removes opened ones from your battle pack menu but you still have all of the items in it or does is it supposed to keep every battle pack you have ever received so you can reference them?