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No DLC for Premium Ultimate Edition on PS4

Denyael
SE Enlisted: 2011-10-28
2015-06-19 16:47
When is it going to be adressed that the customers that payed most for their preorder version cannot access the Criminal Activity DLC on PS4? Sure there must be others with the same problem? Anyone managed to solve it on their console?
ThatSlimGuy
AU Enlisted: 2012-09-05
2015-06-19 16:50
Is like 4-5 different threads on it tbh. Been an issue now going on 4 days
OGEverywhere
US Enlisted: 2012-06-08
2015-06-19 17:03
Go to Ps Store and download update.
ThatSlimGuy
AU Enlisted: 2012-09-05
2015-06-19 17:10
OGEverywhere said:
Go to Ps Store and download update.

Not that simple I'm afraid.
Palamino
US Enlisted: 2013-03-21
2015-06-19 18:06
Hmm, I was able to download it from the PS store on my PS4 without any problem. What is the problem preventing you from downloading the DLC?
Denyael
SE Enlisted: 2011-10-28
2015-06-19 18:44 , edited 2015-06-19 18:45 by Denyael
i got update and DLC downloaded and installed but somehow it (the DLC) doesn´t work for us with Ultimate edition. My Ps4 still give me the option to pay for the standard version of Hardline although I have Premium Ultimate version purchased... seems to be different license for the different versions and tha a-holes forgot to release a license for the Ultimate customers... talk about wasted Premium and Preorder money... Pay more to get less...
PeteyEFOH
AT Enlisted: 2014-12-12
2015-06-19 19:05
Denyael said:
i got update and DLC downloaded and installed but somehow it (the DLC) doesn´t work for us with Ultimate edition. My Ps4 still give me the option to pay for the standard version of Hardline although I have Premium Ultimate version purchased... seems to be different license for the different versions and tha a-holes forgot to release a license for the Ultimate customers... talk about wasted Premium and Preorder money... Pay more to get less...


same for me here. Ultimate.
downloaded dlc twice - still not able to play.

The ultimate criminals activity :/
ThatSlimGuy
AU Enlisted: 2012-09-05
2015-06-19 21:30
Yep this is the huge issue. Game won't detect content
OGEverywhere
US Enlisted: 2012-06-08
2015-06-19 21:37
I preordered, ultimate, premium and ive been playing. Sorry it's not working for you but Im sure deluxe isnt your issue.
atesuw
US Enlisted: 2014-02-13
2015-06-19 22:17
restore license doesn't work?
ThatSlimGuy
AU Enlisted: 2012-09-05
2015-06-19 23:26
Restoring licence comes up with an error every time it's as if something is seriously wrong with it somewhere. Doesn't look like it will be fixed until the content is available for everyone. No one seems to be doing anything about it, frankly, I've almost given up.
johnnyrjr88
Enlisted: 2012-01-07
2015-06-20 00:06
Go to support
ThatSlimGuy
AU Enlisted: 2012-09-05
2015-06-20 01:49
Gone to support they claim it would be fixed in a few hours, that was 3 days ago.
Denyael
SE Enlisted: 2011-10-28
2015-06-20 04:43
OGEverywhere said:
I preordered, ultimate, premium and ive been playing. Sorry it's not working for you but Im sure deluxe isnt your issue.


Deluxe is not Ultimate edition... different purchases and downloadversion... Deluxe is working... Ultimate is not...
hoofdleeg
NL Enlisted: 2012-01-07
2015-06-20 06:59
What a shitshow this is!
ThatSlimGuy
AU Enlisted: 2012-09-05
2015-06-20 09:22
Here we go with the 5th day coming up. After the weekend we will almost be at a full week, half the amount of time that's exclusive to premium members. So pissed off about this.
Denyael
SE Enlisted: 2011-10-28
2015-06-23 18:47
So they missed solve it by Tuesday... Now it might be another week until things can be added to PSN store... As a comfort to us - Noone plays the new dlc maps after 6 days (!) anyways so they seem to suck... as a matter a fact I don´t know anyone who is playing Hardline anymore... this mappack and patch was the last hope for a lot of disappointed BF players... You really fucked it up guys...
ThatSlimGuy
AU Enlisted: 2012-09-05
2015-06-24 13:13
9 days!!!!!
Palamino
US Enlisted: 2013-03-21
2015-06-25 18:31
Denyael said:
OGEverywhere said:
I preordered, ultimate, premium and ive been playing. Sorry it's not working for you but Im sure deluxe isnt your issue.
Deluxe is not Ultimate edition... different purchases and downloadversion... Deluxe is working... Ultimate is not...


Yeah, I preordered digital Deluxe Edition and Premium separately from the online store. I don't remember seeing digital Ultimate Edition in the online store when I was preordering. Was Ultimate Edition a physical purchase or was it also offered digitally?
Denyael
SE Enlisted: 2011-10-28
2015-06-25 19:56 , edited 2015-06-25 19:57 by Denyael
Palamino said:
Denyael said:
OGEverywhere said:
I preordered, ultimate, premium and ive been playing. Sorry it's not working for you but Im sure deluxe isnt your issue.
Deluxe is not Ultimate edition... different purchases and downloadversion... Deluxe is working... Ultimate is not...
Yeah, I preordered digital Deluxe Edition and Premium separately from the online store. I don't remember seeing digital Ultimate Edition in the online store when I was preordering. Was Ultimate Edition a physical purchase or was it also offered digitally?


Ultimate is Digital Version - there is still Ultimate, Deluxe and Standard Edition for sale... for some reason Ultimate has a different file to download than Deluxe and Standard and this - most expensive version - is the only one that is not working with the CA DLC... after 11 days... and with Ultimate you cannot just download the other, functioning version because it's different file and purchase so you have to pay... again... the amateurship of the is epic and historical...
 
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