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Statistic & XP tracking issues in Battlefield 3

T0TALfps
GB Enlisted: 2011-10-24
2012-05-31 15:20
The following information has been taken from the EA Help Article which can be found here [help.ea.com].

Content:
We are aware that some players are experiencing a problem where their in-game stats and experience are not being recognized towards their progression on Battlelog or in-game. While we are working to resolve this issue we have also identified what can cause this problem to occur.

This issue only affects games in which a player uses the FAMAS weapon. In any game where the FAMAS is used there is a chance that player stats and experience will not be recognized after the game. We are temporarily recommending that players avoid using the FAMAS and spread the word to fellow players to avoid the problems this error can cause.

This advisory and problem are temporary and we expect to have them soon.
Thank you for your patience.

_________________________________

This information is upto date as of 5/31/2012, for more upto-date information regarding this issue please keep checking Battlelog, EA and Battlefield 3's official site alongside this help article [help.ea.com]

T.
*Some of my posts may not represent the opinions of EA or DICE. ^TFPS.
Baggins89
GB Enlisted: 2011-10-31
2012-05-31 15:25 , edited 2012-05-31 15:27 by Baggins89
so are the stats lost plus its not the famas thats the problem
Geaper
PT Enlisted: 2012-05-25
2012-05-31 15:30
If its FAMAS fault, why u let ppl use it? Remove it for a while.
z4X0n
IT Enlisted: 2012-03-24
2012-05-31 15:34 , edited 2012-05-31 15:36 by z4X0n
I confirm, the problem real !!
See my status at http://battlelog.battlefield.com/bf3/user/z4X0n/ [battlelog.battlefield.com] ther you can see that i was became MAJOR (Rank 43) and goes back, on CAPTAIN (Rank 42), for 3 (three) times!!! Please fix the problem. PLEASE NOTE: I have no use the FAMAS anytime.
Baggins89
GB Enlisted: 2011-10-31
2012-05-31 15:36
its not the famas thow because a person was using it in last game n we got the stats this time
EA_AgentX
US Enlisted: 2011-10-24
2012-05-31 15:38
Hi Baggins89,

The information T0TAL quoted is from an EA FAQ that was created from information provided by DICE.

Regarding stats - the information in the FAQ is currently the information we have. We thank everyone for their patience as we, along with the DICE engineers and dev team, investigate this issue and work to resolve it as quickly as possible.

When we have more information, we will update the FAQ and this thread.

Thank you.


EA_AgentX
Need help? Twitter: @AskEASupport Facebook: http://www.facebook.com/AskEASupport For code/account issues, Contact Us at http://help.ea.com Want to be a hero? http://answers.ea.com Ask. Answer. Be the Hero
360rmg
CA Enlisted: 2011-10-25
2012-05-31 15:40 , edited 2012-05-31 17:23 by 360rmg
I've unlocked the G36C PKA-3.4 scope 4 times now. Also twice unlocked the Saiga flash suppressor. No famas involved. Pretty annoying as I've only got a few guns to finnish unlocking but I'm stalled out. Last couple of hours wasted :(

Home page shows the multiple unlocks but the weapons page just stalls out. You have to quit the game to re-earn the unlock. It you need 20 kills for an unlock and get 25 kills in a round the weapons page shows no advance. If you get 19 kills in a round the weapons page will move up to 1 shy of the unlock but it ain't going any higher.

The G36C just rolled over. The Saiga flash suppressor also unlocked. Thank you.

Now the USAS and the DOA won't unlock........... baby steps!
Mrva_zg
HR Enlisted: 2012-01-14
2012-05-31 15:40
On my stats not a single sniper got the stats after game, any other weapon is updated.
for example for mk11 I unlocked PK-A (3.4x) 5 times in 2 days.
Fix this its anoing.
Geaper
PT Enlisted: 2012-05-25
2012-05-31 15:43 , edited 2012-05-31 15:44 by Geaper
EA_AgentX said:
Hi Baggins89,

The information T0TAL quoted is from an EA FAQ that was created from information provided by DICE.

Regarding stats - the information in the FAQ is currently the information we have. We thank everyone for their patience as we, along with the DICE engineers and dev team, investigate this issue and work to resolve it as quickly as possible.

When we have more information, we will update the FAQ and this thread.

Thank you.


EA_AgentX


Do you know if we'll get the xp/kills we lost? Cuz i played some games and I stopped cuz does not worth play all day to get anything.
shuankru
US Enlisted: 2011-10-25
2012-05-31 16:07
I want my upgrades, thats all
z4X0n
IT Enlisted: 2012-03-24
2012-05-31 16:10
My opiniom is that the problem it's linked to the last unlock of "BACK TO KARKAND" extension. All the troubles are starts when I have finish the "Familiar Territory" assignments and start "Scarred Veteran" assignments. Every time I play on Sharqi or Gulf of Oman maps the problem come out
tyeone123
GB Enlisted: 2011-12-26
2012-05-31 16:19
It's not just the FAMAS, thats pure crap, I have unlocked two scopes for the P-90, and one for the G3 and I have got zippo for it. Where are my unlocks, I bloody worked hard for em, and want em. Hurry up and SORT IT OUT...
xD4DDYx
GB Enlisted: 2011-10-28
2012-05-31 16:19 , edited 2012-05-31 16:33 by xD4DDYx
Will you confirm that those stats that haven't registered will be replaced? I lost 42,000 in one game....

http://battlelog.battlefield.com/bf3/battlereport/show/47744338/2/233821301/ [battlelog.battlefield.com] See stats now and it's minus that games total...
Flyhummer
IT Enlisted: 2012-01-13
2012-05-31 16:30
I have also lost points by not using the famas as a weapon, if you see my battlelog 3 days ago I was already risen in rank, but last night I went back to level 18 ...
http://2.bp.blogspot.com/-yH3lYTVxH6s/UchEeAKQp6I/AAAAAAAAAdY/Gjiox2uaTWU/s1600/1CLP_reclutamento.jpg
manfez
Enlisted: 2011-10-28
2012-05-31 16:33
it's not FAMAS
tintin0001
GB Enlisted: 2012-05-21
2012-05-31 16:35
I purchased Back to Karkland three days ago and was fine till the 30th then unlocked the FAMAS and got a few kills and nothing logged. I've unlocked it at least three times now in one night.
I've just bought a LED projector and a 72" screen just to play battlefield so very disappointed.
Will the unlocks, XP and kills be restored?
manfez
Enlisted: 2011-10-28
2012-05-31 16:39
think thats the main issue. Just let us know if we should stop play or if you will update score/locks/kills once this is over.
Geetarmon
Enlisted: 2012-02-29
2012-05-31 16:41
This game is just a waste of time playing anymore. I spend HOURS unlocking weapon attachments and earning XP just to find out after all those hours I get nothing for it because Dice Fuc**d something up AGAIN!!!. Really Dice???? This just happened, so it was something YOU (Dice) did recently!!!!

FIX IT NOW!!!!!!!!!!!!!!!
xD4DDYx
GB Enlisted: 2011-10-28
2012-05-31 16:44 , edited 2012-05-31 16:45 by xD4DDYx
tyeone123 said:
It's not just the FAMAS, thats pure crap, I have unlocked two scopes for the P-90, and one for the G3 and I have got zippo for it. Where are my unlocks, I bloody worked hard for em, and want em. Hurry up and SORT IT OUT...


You can be shot with the FAMAS and the game stats will not log. If anyone uses it at any time during the match, the stats won't log for everyone who played, not just you.

It is the FAMAS, trust me.
manfez
Enlisted: 2011-10-28
2012-05-31 16:50
yeah after some brief reading it appears ANYONE using the FAMAS will make the game stats not save...basically any game from now till they patch it WILL have many FAMAS users :)
 
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