First of all: thank you for joining the Open Battlefield 4 Beta! By participating, you are helping us to get Battlefield 4 ready for launch.

The Beta is the first opportunity that we at DICE get to test how well our infrastructure holds up in a scenario where millions of players join to play the game. We have a very complex system of services and hardware, that all need to work together.

This includes our back-end, game servers, Battlelog, game client, Origin – and the list goes on. Here at the DICE office in Stockholm, we’ve set up a “war room” where you’ll find people from different teams that are monitoring and taking care of issues as they arise. As we continue working on ironing out some of these, we expect to have a few hiccups along the way. However, rest assured that we are committed to making sure that you have a great experience playing the Battlefield 4 Beta.

The second part of the Beta is the game client itself. To get a taste of what you can expect from playing the Battlefield 4 Beta, watch this video:

Now, let’s be bluntly honest. You will experience bugs. This is a Beta, and not the final game. But, this is also where you come in. We ask you, and your friends, to help us find and report bugs on the Battlefield 4 Beta Battlelog forums: http://battlelog.battlefield.com/bf4/forum/view/2955064762159285271/. The forums are monitored, and we’re making sure to handle your findings.

Some of you may wonder if we’ll have time to fix some of the issues that you’ve reported before launch.  The short answer is: yes. The version of the game that you are playing is several weeks old, and many of the problems that you may have encountered are already fixed for the final game, while others are being worked on.

Currently, players may experience game breaking bugs, meaning you might have a hard time playing. Here are some of the worst offenders, and we are working on fixing them as soon as possible:

Stuck on loading screen

We have identified and fixed two issues that we think should resolve this problem that affects mainly PC players. More info to come shortly.

Low frame rate/stuttering

We believe we are close to fixing this too. We will release more info as we know more. Meanwhile, please make sure that you have the Beta drivers for your graphics card. Also, please try changing servers to see if your performance increases.

Radeon 13.10 Beta Drivers
Geforce 331.40 Beta Drivers

Once again, thank you! And please do not hesitate to contact us on the forums.

Yours,

Aleksander Grøndal and the Battlefield 4 team